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Frequently
Asked Questions Photo Catalytic Air Purification for Home and Office |
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1. Can the Filters be cleaned? Yes , but only the 5 micron pre-filter. Catalytic PURE AIR recommends simply vacuuming off the excess material collected on the front of the green pre-filter approximately every six months. The second stage hepa filter cannot be cleaned and both filters must be replaced when the control panel indicates replacement. 2. My control panel indicated the ultraviolet lamp must be replaced, but I can see it in operation. Is it absolutely necessary to replace the lamp? Yes, even though the ultraviolet lamp is operating, it has diminished ultra violet output. To keep the system killing germs and bacteria effectively, the ultraviolet lamp must be replaced once a year or the equivalent elapsed time of the one year. 3. I have some confusion how to set the air purifier for the correct room size? If you have purchased the QA-20 air Purifier because you seriously suffer allergic reactions from particulate matter (pollen, dust mites, animal dander, etc.) use the "heavy duty" chart. If you purchased the unit because the outdoor environment in the area you live in is unhealthy from time to time, or you suffer mild allergies occasionally, use the light duty chart. To obtain the room size the purifier is to serve, multiply the length by width and match the sum to the closest square feet or sq. meters listed on the chart for your particular needs. Please see chart below. |
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Operating Modes AUTO MODE: This mode is the most commonly used. In this mode the electronic sensor combines with the real time chemical sensor with the blower speed. If the chemical sensor detects unhealthful amount chemicals present in the air (indicated by the red light on the quality scale), the electronic controls will automatically speed the blower up to the next setting. SLEEP MODE: This mode reduces the sound level by reducing blower speed by 30% while still purifying room air at 70 % of normal while the occupants sleep. ECONOMY MODE; This mode saves energy cost during hours when the room is unoccupied. When people are moving in the room, operation is the same as that in the Auto mode. when no motion has been detected in the room for 30 seconds,blower speed is reduced by 35% to save electricity costs. The blower returns to normal speed when motion is again detected in the room. |
Please see chart above for the correct setting. |
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4. I notice a slight odor when I am close to my new air purifier. You will notice a slight odor exiting from the air purifier when it is very new or you have recently replaced the filter package. This odor will only be present for a couple of days and come from accumulated moisture in the gas absorbing carbon, potassium permanganate and zeolite layers of the filter pack. 5. I have removed either the top or front grill to examine my new Catalytic PURE AIR air purifier, and now the unit will not turn on. What is wrong with the unit? Both the top and front grill have safety interlocks that will turn the unit off if removed when in operation. If either grill isn't properly reinstalled the unit will not operate. Make sure the top grill is completely snapped into place and the front grill is completely secured at the bottom. If you have other questions, please e-mail us at: sales@8usa8.com. Airborne Contaminants I Six Stage of Purification I Replacement Components I Electronic Controls I Order I Specifications I Performance Data/Approvals I New Products I Photo Catalytic Purification I Guarantee/ Warranty I Frequently Asked Questions I Shipping Information I Trouble Shooting Guide I Private Labels I User's Manual I Contact Us I Home www.8usa8.com/faq.html |